• info@jmsolutionsgroup.org
  • 240 549 5287

About Us

As a leading IT and Technical Support company in the DC area with over 25 years of systems engineering experience, we boast a team of Cisco and Microsoft-certified technicians. These experts bring a depth of knowledge and a range of skill sets to deliver custom solutions and maintain robust IT infrastructures for our clients.

Complementing our human expertise, we utilize advanced support AI bots that provide efficient and accurate first-level assistance, ensuring rapid query resolution and exceptional service availability. Our long-standing tradition of excellence is built on a foundation of innovation, rigorous training, and a profound understanding of both legacy systems and emerging technologies.

Our Services

World Class Technical Support Services

Expert Team

Our expert IT team is a powerhouse of tech-savvy innovators, embodying a wealth of knowledge across the digital landscape. This elite cadre of professionals brings together a rich tapestry of skills, from advanced coding and software development to intricate network architecture and cybersecurity defenses.

24 x 7 Support

Our 24x7 IT support services provide round-the-clock vigilance and assistance, ensuring that your technology infrastructure operates seamlessly at all hours. With a rapid response team poised to tackle any issue, from minor glitches to major system outages, our dedicated professionals ensure minimal downtime and optimal performance.

Online Technical Support

Our online technical support stands as a beacon of assistance, readily accessible from anywhere at any time. It is a robust platform where our clients can quickly reach out and receive help through live chat, email, or ticketing system.

Onsite Support

Our on-site IT technical support is the cornerstone of our hands-on assistance, providing personalized service directly at your location.